Shipping policy

Last updated: 10 July 2026

Thank you for shopping with Alvor Blackstone. This Shipping Policy explains how we process, prepare, and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. During peak periods (such as holidays or high demand), processing times may take slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information where available.

2. Shipping Times

We work with international fulfilment partners to ship products directly to customers.

Estimated delivery times are as follows:

United Kingdom & Europe: 7–12 business days
United States & Canada: 10–25 business days
Rest of the world: 10–30 business days

Please note that these timeframes are estimates only. Delivery may occasionally take longer due to customs procedures, courier delays, or other factors outside our control.

3. Shipping Method

Orders are shipped using international postal and courier services depending on the destination. Shipping methods may vary to ensure the most efficient delivery option available.

4. Multiple Shipments

If your order includes multiple items, they may be shipped separately from different fulfilment locations. In this case, you may receive multiple tracking numbers and packages at different times.

5. Tracking Information

Tracking details will be provided once your order has been shipped. Please allow 2–5 business days for tracking information to become active.

6. Customs & Import Duties

Customers are responsible for any customs duties, import taxes, or local fees that may be applied by their country. These charges are not included in the product price or shipping cost.

7. Delays

While we aim to deliver within the estimated timeframes, delays can occasionally occur due to customs inspections, courier disruptions, weather conditions, or peak seasonal demand.

We are not responsible for delays caused by postal services, customs authorities, or other external factors beyond our control.

8. Incorrect Address

It is the customer’s responsibility to ensure that all shipping details are correct at the time of purchase. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If you notice an error, please contact us immediately at support@alvorblackstone.com.

9. Delivery Disclaimer

All delivery timeframes provided are estimates only and are not guaranteed. By placing an order, you agree that delivery may take longer than the estimated period in certain cases.